Online
With a connection to the Internet and a telephone, there’s very little difference between across the hall and across the country, around the corner or around the world. If your company’s infrastructure will support it, much of the lower-level technical work can be completed remotely.
On-Site
Sometimes, being in the same room is an advantage. Working with your end-users and internal IT staff can often be significantly more effective face-to-face.
On the Road
If you’re already supporting an end-user population that is remote to your IT presence, then taking a trip to kick things off may be just what you need.